• HOME
  •  > Company policy concerning the handling of personal information
Company policy concerning the handling of personal information
Action Guidelines for the Safeguarding of Personal Information

TCS Holdings Co., Ltd. ("the Company") gathers and uses the personal information of individuals who access its website, including their names, addresses, telephone numbers and email addresses.

The Company manages this personal information in an appropriate manner, and is fully conscious of its responsibility to safeguard the said information. To fulfill this vital responsibility, the Company ensures the complete understanding of all of its personnel regarding personal information safeguards.

1.
The Company gathers, uses and provides personal information in an appropriate manner, as required by the scope and extent of its business.
2.
To prevent unauthorized access to personal information, or the loss, destruction, falsification, leakage or the like of personal information, the Company maintains responsible security measures and takes corrective action as required.
3.
The Company abides by laws, ordinances, regulations and norms governing personal information.
4.
The Company upgrades and improves its personal information compliance programs on an ongoing basis.
Disclosure of Personal Information

The Company does not disclose or provide to a third party the personal information it has gathered, except in any of the following cases.

(1)
When the individual him/herself agrees to the disclosure or provision.
(2)
When disclosure or provision is made to a contractee within the bounds required to achieve the purpose for which the personal information is to be used. In this event, when disclosing or providing the personal information, the Company shall conduct oversight to ensure appropriate management of the personal information, including establishing confidentiality agreements with the contractee regarding the handling of personal information.
(3)
When personal information is disclosed or provided to a mail delivery or transport enterprise in order to contact a customer, deliver products or some similar purpose. In this event, the Company shall consign the said delivery or transport only to an enterprise that has obtained the relevant license prescribed by law, ordinance or regulation.
(4)
When disclosure or provision is made in a format that does not enable identification of the individual, such as statistical data.
(5)
When the disclosure or provision is required by law, ordinance or regulation.
(6)
When an emergency requires the disclosure or provision to protect human life, prevent injury, or safeguard assets.
Management of Personal Information

The Company maintains safeguards required to prevent the leakage, loss, falsification or the like of personal information, and applies those safeguards in an appropriate manner.

Personal Information Inquiries, Revisions, Deletions, etc.

If an inquiry is made regarding personal information provided by a customer, or a request is made for the revision, addition or deletion of personal information provided by a customer, the Company shall conduct a verification to ensure that the person making the inquiry or request is the individual him/herself, and shall then, within a reasonable period and reasonable bounds, respond to the inquiry or request to amend, add or delete the information.

Compliance with Laws, Ordinances, Regulations, etc.

The Company shall comply with applicable laws governing the safeguard of personal information, and with other relevant laws, ordinance and regulations, shall abide by generally accepted norms and practices regarding the handling of personal information, shall, when required, re-examine the above measures for handling personal information, and shall improve the said measures as required.

Back to Top